Privacy Policy
1. Information We Collect
We collect personal information necessary to communicate and conduct business operations, including:
- Names
- Phone numbers
- Addresses
- Other information you voluntarily provide through communication, service requests, or employment-related activity
2. How We Use Information
We use collected information to:
- Schedule, confirm, and manage appointments and service visits
- Send important service updates, reminders, and notifications via text message
- Coordinate with field technicians, employees, and subcontractors for project logistics
- Respond to inquiries, quotes, and customer support requests
- Maintain accurate business and service records
- Improve our operations, communication, and customer experience
3. Text Messaging
By providing your phone number, you consent to receive text messages related to our services, appointments, and updates.
- Message and data rates may apply.
- You may opt out of non-essential text messages at any time by replying STOP.
- We do not sell or rent your contact information.
4. How We Share Information
We may share limited personal information with:
- Employees and subcontractors who need access to perform their work
- Third-party service providers which we use to send and manage text message communications
- Legal authorities, if required by law, regulation, or court order
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information
from unauthorized access, disclosure, or misuse. However, no communication system or data storage
method is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access or request deletion of your personal information
- Withdraw consent to receive text messages
7. Retention of Data
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as
required by law.
